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Author Topic: missing calls & text msgs  (Read 213 times)
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getdowndou
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« on: November 18, 2008, 11:53:29 PM »

Is anyone else having problems with not receiving text messages & also not receiving calls or even the missed call notification?    

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« on: November 18, 2008, 11:53:29 PM »

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MoonWell11
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« Reply #1 on: November 19, 2008, 12:21:03 AM »

No but if you are, have you tried powering down the phone to see if this resolves the issue?
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GT1-Man
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« Reply #2 on: November 19, 2008, 12:32:44 AM »

and make sure you have tmobile coverage for yourself
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getdowndou
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« Reply #3 on: November 19, 2008, 09:10:03 AM »

Yeah I have tried turning off the phone & restarting but have not noticed any changes. I don't think it happens a lot but I don't know for sure since I don't even get the missed call or text. The only thing I can think of is it might be happening when I'm browsing the web, youtube, or app store, & the majority of the time I am on 3g or  gprs
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boss
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« Reply #4 on: November 20, 2008, 08:08:23 AM »

I have the hot spot at home and show food wifi strength however regular signal is only like one bar but i send text and it says not sent but the person usually recieves the text and i usually dont recieve calls just the voicemail any suggestions
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« Reply #4 on: November 20, 2008, 08:08:23 AM »

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GT1-Man
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« Reply #5 on: November 20, 2008, 08:56:58 AM »

you need to have at least 3 bars of network to make a call
try going outside see how many bars you get out there
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« Reply #6 on: November 20, 2008, 04:14:04 PM »

Ive been having this same problem. I got it fixed today and there was 2 problems that may have been causing it.

Problem 1: I did not receive a sim card with my new G1 so I was using the old one from my blackberry. Customer Support said that this can cause issues with new phones.

Problem 2: When i went to a tmo store, the rep found out that my G1 IMEI in the system was different than my actual IMEI by 1 number. He fixed that and gave me a free sim card and i was on my way.

Now after all that happened, I did have another issue. I was not able to connect to the internet at all and was receiving a message saying "Data Connectivity Error, The page Contains too many Server Redirects." And to solve this i got on the phone with customer support again and they sent out some update/reset signal and had me take out the battery and turn it back on. After that, everything worked fine.

Hope this helps, it was quite frustrating for me as well not receiving texts or calls and getting voicemails out of nowhere without the phone ringing.

FYI I was also on RC30 before any of this happened too
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boss
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« Reply #7 on: November 20, 2008, 07:59:24 PM »

ya this really does help alot i guess next for me to do is take my phone into the store thanks for the info
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« Reply #8 on: November 20, 2008, 08:06:17 PM »

SRT102JZ,
thanks for the info ! Smiley
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« Reply #9 on: November 20, 2008, 10:57:17 PM »

Yes definatley take your phone to the Tmo doctors. This sounds like a bad bug.
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